Sunco is your Hotel Communication Concierge

From boutique guesthouses to large luxury hotels, Sunco has partnered with hundreds of hotel operators for almost two decades. We’d like to consider ourselves your personal communications concierge. One simple call can connect you to phone system hardware, guest room phones, internet, phone lines and even 24/7 managed services. Increasing efficiency, enhancing the guest experience, saving money – what can we help you with today?

 

Enjoy Access to Multiple Hotel Communication Platforms

Sunco has a proven track record with two leading hospitality communications platforms – Mitel and Phonesuite – and has the experience and knowledge to back it up.

Mitel is a recognized brand standard across the globe and boasts a full line-up of technology ranging from the dependable SX200 with basic features and IP integration, to the MiVoice Office 400, MiVoice Business and Connected Guest systems bursting with full IP functionality and SIP trunking capability.  Phonesuite offers low-cost scalability and simplicity for hotels with its basic legacy PBX, in addition to cutting-edge software-based VOIP phone systems (IP-PBX) with full hospitality features and a friendly user interface.

Let the Sunco team analyze your property’s needs and help guide you through the process of selecting a phone system from the very best technology available for the right price!

Why Phonesuite?

Sunco is now the exclusive Canadian distributor for Phonesuite, and proudly offers two of its newest platforms - Voiceware VoIP and Managed VOICE phone systems for hotels.

Find out more!

What are the features of a Sunco Solution?

Feature #1

Simple Bundled Pricing

Sunco can create a complete solution that incorporates all your monthly communication costs, including hardware lease costs and phone lines, into one budget-friendly monthly payment.  Add Hospitality Managed Services to the bundle and you have Sunco’s expert team overseeing your hotel’s phone system 24/7, saving you time and money!    

Feature #2

Management of your Telco Service Partner Relationships

Sunco is partnered with all the major telco providers – Bell, Shaw, Rogers, and Telus – and can shop around for the best rates, negotiate with service providers on your behalf, and review all the contracts and bills.  Oversee all your business telecom services through a single point of contact – what could be easier?

Feature #3

SIP Trunking

SIP trunks, or “virtual” phone lines that operate over the Internet, can literally transform hotel communications while significantly reducing costs.  Ask about special introductory pricing on Sunco SIP for Business!

Feature #4

Guest Room Phones from all Major Manufacturers

Sunco offers a full selection of hotel room phones from industry leaders Bittel, Telematrix, Mitel, Polycom, Teledex and Scitec.  From simple desk sets to the latest in guest cell phone integration, our team can help navigate the many features and models available to best meet your needs and budget.

Feature #5

Hospitality Managed Services

Let the Sunco team fully manage your hotel’s communication system for a low monthly, per room cost.  Includes extended warranties, priority dispatching, 24/7 emergency support and reduced labour rates.

Feature #6

Expert Advice and Guidance

We are experts in hotel phone systems and can help navigate your property to a fully-integrated solution which boosts productivity and efficiency and helps give your guests a memorable, return-worthy stay.  

Time to upgrade room phones?

Sunco is proud to be a Platinum Cetis Dealer and carries all the major brands including Mitel, Bittel, Inn-Phone, Polycom, Telematrix, Scitec, and Teledex.

Discover all the latest features!

FAQs

Sunco’s Hospitality Managed Services take the guesswork out of administering your property’s communication system, so your team has more time to take better care of your guests.  For a low monthly, per room cost enjoy extended warranties, priority dispatching on service calls, 24/7 emergency service, preferential pricing, and even a yearly review of your telecom contracts to ensure you are getting the services you need at the best possible prices. Feel confident knowing Sunco’s expert team is working behind the scenes keeping your system running at maximum uptime.  
The answer to this question is that it depends!  If you are interested in a simple solution that will help you meet phone compliance standards in the most cost-effective way;  a five-button phone with room service and concierge abilities, or a state-of-the-art VoIP phoneset, we’ve got you covered!  Sunco carries a range of different guest room phone models from various manufacturers — including Mitel, Bittel, Telematrix, Teledex, Scitec and Inn-Phone — and we can help you choose the best option based on your budget and specific needs.
Definitely! Session Initiation Protocol (SIP) trunks are “virtual” phone lines that operate over the internet or private network and represent an exciting new growth area for the hotel industry. SIP trunking can literally transform the functionality of a hotel property’s communication system while significantly reducing costs. With Sunco SIP trunks long distance calls across North America (except Yukon, NWT and Nunavut) are also included, so you don’t have to worry about expensive call accounting systems. Call the Sunco team today to see if SIP trunking is the right fit for your property.
Sunco is the exclusive provider of Phonesuite Hotel/Motel PBX phone systems across Canada which are the perfect solution for the smaller to mid-sized hospitality operation needing a reliable, feature-rich system at a cost-effective price.
Sunco can absolutely help you to deliver an exceptional wired and wireless Internet service for your guests. Our experience in this sector means we have preferred access to all of the major Internet service providers and are able to negotiate the best possible price on your behalf. We would love to put our expertise to work and champion your needs. Get in touch to see how we can help!