Take control of your business telecom spend

Sunco’s free, no-obligation telecom bill audit helps to increase visibility of your telecom spend, simplify your voice and internet services and ultimately boost your bottom line!

Telecommunications is one of the most difficult spend categories to manage. Companies lose 12 – 17% of what they spend on telecommunications as a result of unorganized telecom expense management.  Source:  Aberdeen Group

 

Managing your communication systems while keeping up with numerous contracts and lengthy, complex invoices can be challenging, if not impossible, for many organizations. Let Sunco expertly review your telecom spend and arm you with the information you need to make the right decisions!

  • We understand confusing terms and conditions
  • We understand billing procedures and contracts
  • We know current pricing and promotions
  • We know the best in class price points

Uncover Savings with our Telecom Bill Audits

Our comprehensive telecom bill audit can uncover costly things like:

  • Unnecessary charges/billing errors
  • Unused features
  • Outdated rate plans
  • Hidden auto-renewals
  • And more

Not only will we walk you through your bill and identify areas for cost-savings and improvements, but our team will also create a no-obligation action plan going forward to help you get exactly the services you need at the right price.  

Lean into our years of experience to give you the best possible advice.

Book a FREE Telecom Bill Audit

Friendly. Helpful. Expert.

We’re trusted by hundreds of customers because we take the time to teach our clients how to take back control of their business telephone bill and save money!

Request a free audit now

Sunco’s Telecom Bill Audit Process

Our free, no-obligation telecom bill audit consists of three simple steps:

Consultation:

First, we’ll consult with you to get an understanding of your business, your goals and communication needs. This helps us get dialed into your business and create a clear picture of what your business is all about. What we will need:

  1. Listing of all company locations with addresses and the number of employees at each location
  2. Billing from the most recent two-month period for all services at all locations including:
  3. Local and long distance voice services
  4. Data/internet services
  5. Wireless services
  6. Corresponding contracts that apply to the above services, if available

Analysis:

Then, we’ll identify:

  • Proper billing procedures are being followed
  • Telecom services that are being billed are not being utilized
  • Unnecessary telecom service features and duplicate charges
  • Excess services at a location or services billing to a closed location
  • One-time and administrative charges
  • Auto-renewal clauses
  • Services provided at rates higher than market average
  • Long-distance rates at rates higher than market average
  • Identify legacy technologies and services that can be easily replaced with better and/or less costly alternatives

Depending on the complexity of your system, the audit will take approximately two weeks.

Findings and Solution:

We’ll present our findings either in person, over the phone, or via email – whatever is more convenient for you.  As part of this presentation, our team will recommend a strategy moving forward, including suggested cost-saving features or services, or even customizing a plan for your office communications from the ground up. 

Depending on the outcome, you may want to renegotiate your business internet or phone contracts, upgrade to more efficient voice services like SIP trunking, or switch telecom providers entirely.

We’ll arm you with the right information to make educated decisions and get the most leverage during negotiations. We can even deal with your business phone and internet providers directly on your behalf.

There is no obligation to proceed with any changes; however, our clients often discover they could potentially modernize their entire business communication system for little or no extra monthly cost!

Schedule a FREE Telecom Bill Audit

FAQs

The telecommunications industry is notoriously challenged by acquisitions, legacy billing platforms, evolving technology and cumbersome contracting and billing practices. These issues are detrimental to managing your telecom costs, all leading to billing errors and a loss of visibility and control. Keeping up with numerous contracts and lengthy, complex invoices can be a challenge. An audit should be undertaken prior to making any changes or spends to your telecom budget.
If you are having trouble understanding your phone bill, get in touch with us for a free bill audit. With our extensive experience in the communication industry, we’ve worked with all the major telecom carriers and understand their billing systems inside and out.
Our free bill audit can help with that. At Sunco, we like to say that “you understand your business, and we understand ours.” Our business is communication, so we know all about industry jargon and complicated contracts. We’ll translate your bill into language you can understand so you know exactly what you’re signed up for.
An auto renewal is a clause in almost every telecom contract that renews your contract automatically, possibly with little to no notice. Since network services become less expensive over time, you should be able to get more bandwidth and functionality for less money every time your contract comes up for renewal. But with auto renewal, you lose the chance to negotiate better terms or take advantage of savings.
No. The bill audit service is provided free of charge with no obligation to buy or pay for additional services from Sunco. As a local, family run business, each one of our customers is important to us and we aim to build long-term partnerships. Often our bill audits uncover unnecessary costs and some companies choose to use these savings to upgrade their systems or take advantage of other Sunco services.
Depending on the size and complexity of your bill, we can usually complete an audit within two weeks (and sometimes even faster).