Expert, Experienced, Efficient

Let us make business communication easier for you.  How?  By leveraging our expert technical team to help keep your systems running smoothly and your staff and clients connected.  No more call centre hassles or long wait times.  We’re ready when you need us!

We’ve streamlined our service call process to serve you better!

You’ll notice we no longer have our Request a Service Call form on our website.  There is a better way!

Please email the details of your service request to service@sunco.ca and a ticket will be auto-generated in our Connectwise system. Receive email updates as your ticket progresses through our Operations department so you’re always in the know!  If you require after-hours emergency service, please call (780) 809-1786 or 1 (888) 782-9357 and leave a message in our After-Hours Emergency Mailbox.  Our on-call technician will return the call within two hours.

If your business subscribes to one of our Telecom Managed Service packages, Connectwise automatically prioritizes your ticket above regular service calls. Talk to a member of the sales team to see if a Telecom Managed Service package is right for your business.

Local. Expert. Friendly.

Let Sunco support your communication systems and get back to what you do best -- growing your business.

Sunco Services

What are the Benefits to You?

Benefit #1

Convenient

We offer a full range of technical support and services:

Benefit #2

Local Support

Sunco is a family-owned and operated business in Edmonton — and we have local people ready to answer your call. End your frustration with trying to communicate with an overseas call centre or waiting on hold. Our technicians can often answer questions or fix simple problems over the phone to get you up and running quicker!

Benefit #3

Expert Advice

Our technicians receive ongoing technical training. You should expect nothing less. They are all certified by several of our vendors and Sunco is a Mitel Authorized Service Partner, a designation only given to dealers with a proven track record of superior customer service and technical know-how. We are proud to be Mitel’s go-to dealer for any of its global customers needing technical support or installation services in Alberta.

Benefit #4

Regional Support

Not in Edmonton? No problem! When you call Sunco, you have access to our full technical team of contractors and service providers across Canada.

Benefit #5

Peace of Mind

A Sunco Telecom Managed Service package allows you to get on with your business knowing your communication needs are taken care of.  It’s also a more cost-effective way to access our technical team. Contact us today for a personalized quote and then relax.