From boutique guesthouses to large luxury hotels, Sunco has been helping hospitality providers increase the efficiency of their operations and enhance the guest experience for almost two decades. We can provide an on-premise, full-service solution from consultation and selection to installation and maintenance.

What are the Benefits to You?

Benefit #1

Enhance your Guest Experience

Personalized customer service is key in the hospitality industry. From integrated voicemail and seamless call accounting to next generation phonesets that incorporate room service, weather updates and online connectivity, Sunco’s hospitality communication systems deliver an exceptional customer experience.  Let us also help you maximize your Internet service as today’s travellers demand access to high-quality Internet for streaming services and other online applications.

Benefit #2

Increase Staff Efficiency

It can be challenging for staff members to manage telephone calls, guest interactions and internal operations simultaneously within the fast-paced hotel environment. Sunco’s communication systems are designed to make life easier for staff and provide more efficient service to your guests by incorporating hands-free headsets, wireless phones, and twinned devices.

Benefit #3

Optimize Conference Facilities

State-of-the-art meeting rooms and office facilities attract profitable conference bookings and enhance the overall guest experience. From feature selection to set-up, installation and maintenance, Sunco can help your venue make the most of the latest in video conferencing and business communications.

Time to upgrade room phones?

Sunco is proud to be a Platinum Cetis Dealer and carries all the major brands including Mitel, Inn-Phone, Telematrix, Scitec, and Teledex.

Call us for a quote today!

What Features are Included?

Feature #1

A Mix of Traditional and IP Communications

  • Every hospitality venue is different. From simple, reliable wired phones to state-of-the-art IP handsets or hybrid wired/wireless systems, Sunco will help you select the communication solution that is right for your business needs.
  • Along with traditional telephone networks, we have partnered with the major Telcos to offer SIP trunking  the latest communication technology provided over the Internet or a private MPLS network.
  • Opt for traditional phone models or explore new Internet-compatible features including seamless integration with room service, information on local attractions and much more.

Feature #2

Mobility and Flexibility

  • By adopting a wireless communication system, you can streamline internal operations and allow your workforce to be completely mobile at all times.
  • Cordless headsets and features such as auto attendant and automatic messaging help increase efficiency at the front desk, while wireless phones allow staff members to keep in touch no matter where they are on the premises.
  • With dynamic twinning, employees can answer calls to an office landline on any mobile device (even their personal phones).

Feature #3

Video Conferencing

  • Take your conference facilities to the next level with HD video conferencing, provided in partnership with Vidyo, a world-leader in advanced business communication services.
  • Meeting room solutions include high quality audio communication options and are fully compatible with iPhone and Android as well as desktop computers.

Feature #4

High-Speed Internet Support

  • We have partnered with the major Telcos to provide full duplex Internet services: both upload and download speeds are fixed and independent of each other, allowing for maximum efficiency.  Our team will help you navigate the options and negotiate contracts.      
  • Sunco also offers certified installations of Category 5, 6 or 6e cabling for dedicated, high bandwidth Internet access.  

Why Sunco?

We understand the unique needs of the hospitality industry. Our clients trust us to deliver efficient, cost-effective solutions and friendly, local support that suits their fast-paced environment. Ready to get started?

Read our promise to customers


The answer to this question is that it depends!  If you are interested in a simple solution that will help you meet phone compliance standards in the most cost-effective way;  a five-button phone with room service and concierge abilities, or a state-of-the-art VoIP phoneset, we’ve got you covered!  Sunco carries a range of different room phone models from various manufacturers — including Mitel, Telematrix, Teledex, Scitec, Inn-Phone and VTech — and we can help you choose the best option based on your budget and specific needs.
The brand standards of multiple large hotels and cruise lines — including Hilton, Marriott, Holiday Inn, Super 8 and Royal Caribbean — recognize our communication partner Mitel as a preferred provider. A pioneer of phone technologies, Mitel has been operating in the hospitality sector for over 30 years and their products represent the gold-standard for hotel communication systems.   Learn More About Mitel
Sunco can absolutely help you to deliver an exceptional wired and wireless Internet service for your guests. Our experience in this sector means we have preferred access to all of the major Internet service providers and are able to negotiate the best possible price on your behalf. We would love to put our expertise to work and champion your needs. Get in touch to see how we can help!