VOIP FAQs

It’s as easy as picking the phone and features you need, then plugging into your new Cloud-based network. Sunco is here to help with every step of the process, from communication design and installation to training and support. Ready to get started? Request a quote now.

A private branch exchange (PBX) is the telephone network used within a company for internal and external calls. If you’ve ever ‘dialed 9 to get out’, you’ve used a PBX. A Cloud PBX phone system is the same kind of network, hosted online (‘on the Cloud’) instead of via traditional telephone lines and cables.

Instead of using traditional phone lines to transmit information, Cloud communication providers host telecom applications, switching and storage on central servers and clients access their network over the Internet. This has a lot of advantages, from cheap (or free) long distance calls, to increased mobility and decreased infrastructure costs. In choosing Sunco, your data is hosted on servers right here in Alberta.

The Cloud isn’t floating around somewhere above us. Every company that offers a Cloud service has physical computer servers that store data in a central location. This allows users to access their files from any device. As an example, instead of storing photos on an external hard drive, you can now store them ‘on the Cloud’ and access them from your computer, phone or tablet at any time.