Small Business FAQs

Absolutely! Sunco is here to help coordinate your move and ensure a smooth transition. Setting up in a new location is a great opportunity to review your current system and identify opportunities for system optimization. Contacting us approximately 2-3 months prior to your move date will give us plenty of time to customize, coordinate and execute a successful move plan for your small business. If you are considering switching to a fibre optic connection, you’ll need at least six months lead time. For more information about the advantages of fibre optic connections, read our blog post The Future is Fibre.  Need a telecommunications moving checklist?  Check out our blog post Telecommunications Moving Checklist.

Yes. We have options to include all of the features you need. We can provision direct lines on a traditional telephone system using ISDN-PRI or thru SIP.

Unified messaging (UM) is a service that ultimately makes many different types of electronic messaging and communication (email, SMS, fax, voicemail, videos, document-sharing, etc.) available within a single interface, and accessible from a variety of devices, such as a desktop, laptop, mobile phone or tablet. It’s just one of the incredible features available with both our on-premise solutions and Voice for Business.

VoIP stands for Voice Over Internet Protocol and refers (unsurprisingly) to voice and data communication transferred over the Internet. An on-premise VoIP means that the hardware and servers needed to support your communication network live on-site, at your place of business. Cloud-based VoIP is hosted by a 3rd party provider. This can be a great solution for professional offices because there is no need for licensing, hardware or specialized staff. At Sunco, whether you choose a Cloud-based or an on-premise solution, you get the same great features.