MiCloud Flex is designed to keep your team and your customers connected, no matter where they are or what device they are using. It’s a unified, scalable mobile communication solution designed to keep control where it belongs – in your hands.

A private cloud solution built on a leading public cloud platform, MiCloud Flex offers the proven reliability, security and scalability you need without the costs, complexity and heavy lifted of an on-premises communications system.

Are you ready to #FlexYourMuscle? Find out why MiCloud Flex may be right for your business.

Already a Mitel customer? For a limited time, you can upgrade select Mitel services at a 20% discount.

Key Benefits of MiCloud Flex

Benefit #1

FULLY HOSTED, END-TO-END SOLUTION WITH ROBUST SYSTEM FEATURES

Choose a cloud-based communications solution with customizable options and seamless integration with your current CRM, ERP and other business applications.

You get everything you need in one cloud and in one solution with the most robust features available.

Benefit #2

IDEAL FOR MULTI-OFFICE AND HYBRID WORK ENVIRONMENTS

Choose a cloud-based communications solution with customizable options and seamless integration with your current CRM, ERP and other business applications.

You get everything you need in one cloud and in one solution with the most robust features available.

Benefit #3

COLLABORATE WITH EASE

MiCloud Flex boasts the most robust features available including presence-based awareness, instant video communications, voicemail to email, attendant console and much more.

These features allow you and your team to collaborate smarter and more efficiently both in the office and wherever your team may be.

Benefit #4

WORK ANYWHERE

Looking for a single, streamlined communications portal that displays consistently on desktops, laptops, smartphones and tablets? MiCloud Flex offers just that.

Communicate with your team using voice, email, text or chat from any device, anywhere the job may take you.

Benefit #5

DELIGHT YOUR CUSTOMERS

Combine your contact center with your CRM or other business applications to deliver real-time customer intelligence to agents across any medium (voice, video, chat, etc.) and identify customers based on stored profiles. Intelligently route everything to the right place at the right time, making customer service a competitive differentiator for your business.

Benefit #6

FUTURE-READY FLEXIBILITY AND SCALE

With dedicated hosting in leading, secure public cloud data centers, you’ll get maximum flexibility to create your own communications environment without the complexity of managing it yourself.

You keep full control over all of your upgrade and maintenance windows, and with several service plan options, you get the flexibility to mix and match service levels to easily adapt to changing or growing business demands.

Ready to #FlexYourMuscle? Contact your Sunco representative today.