The demand for high-speed Internet is increasing exponentially as businesses move toward services like Google for Business, Office 365, Microsoft Azure, data centres and Cloud back-up.  Reliable Internet is critical. The impact can be significant if your service is intermittent or goes down. Clients may become frustrated and lose faith; team members may lose productivity….and your bottom line may be affected.

With many businesses now using Cloud technology and industry studies indicating all businesses will switch to the Cloud in the future, the advantages of a fibre optic connection have never been clearer.

Consider a fibre optic connection to ensure your business keeps up!

What is fibre optic technology?

Fibre optic uses small, flexible strands of glass to transmit light which allows data to be sent faster, more reliably and over greater distance. Data is delivered via a dedicated line, with guaranteed consistent speeds, even during peak usage periods. With fibre optics, upload and download speeds are equal and do not impact each other.

What’s the difference between a fibre optic connection and cable/DSL Internet?

It’s all about speed. Traditional cable/DSL Internet uses the same infrastructure as your cable TV and phone lines to transmit data; you may have to share the connection with other users. The speed at which you can upload and download information will be much slower than with a fibre connection because it’s affected by how many businesses or homes in the area are using the connection at the same time. As an example, if there are a significant number of people uploading data to the Cloud, gaming or using a streaming service like Netflix, it will drastically impact your upload/download speeds.

Is a fibre optic connection more reliable?

Most definitely.  Fibre optic is considered more reliable and is immune to many of the conditions that affect the Internet. It’s also immune to interference from nearby power lines, high-voltage electrical equipment or damage from lightning. Should you have an issue with a managed fibre Internet service, you can expect to be back up and running in under four hours.

With traditional cable/DSL Internet, if your business is located in an area which has frequent cable/wiring outages due to aging infrastructure, your connection may be affected. Most of us have experienced this several times. It’s time-consuming and frustrating to try to get through to your Internet service provider; and often it can take two to three days to get someone out to look at the problem if it’s ongoing.

What about scalability?

With a fibre optic connection, there’s no limit to the speed you can have  —  as long as you’re willing to pay for it!

With a regular Internet connection, there’s an upper limit to the speed offered, depending on the packages offered by your service provider.

What are some things to consider when looking at switching to a fibre optic connection?

Some areas are more expensive to bring fibre in. Downtown is less expensive than the outskirts of the city. The world is moving towards fibre optic transmission, but it is important to note that not having access to fibre is fine; businesses can operate an on-premise or Cloud-hosted service with many desirable features using regular Internet service.

If conversion to a fibre optic connection will help you meet your strategic business goals, you need to keep the following in mind (Sunco can help you get this information):

  1. If you’re moving, conversion to fibre optics takes lead time (install can be six months or more).
  2. If you are leasing, you need to ask if fibre is in the building
  3. If you are building, you need to make sure fibre infrastructure is in the area before purchasing land or a building.
  4. If fibre is in the area, find out how much it costs to bring service into your building or office.
  5. If fibre is not available in the building or in the area, find out how much it costs to bring a fibre backbone into the area.
  6. If you move into a location and then find out fibre is not available, it can be VERY expensive to bring services into the area. More time, more money, more hassles dealing with construction and permitting. Do your research first to prevent surprises and costly delays.

It is a worthwhile exercise to examine connectivity for your business and plan for future growth.  We understand that you may not have the time to do a complete assessment of the available options when it comes to your voice and data network systems. Decisions can be made quickly or without all the proper information.

Let Sunco do the research and legwork for you — we partner with all the major telecom/Internet service providers and can help you assess what’s best for your business:

  • Do you actually need a fibre connection?
  • If yes, is a fibre service available in your area?
  • How reliable is your current service?
  • Can your current Internet contract be renegotiated for faster speeds?

Let our team provide you with the personal, local and knowledgeable advice you need to keep you and your business connected now and into the future. Ultimately, the connection you choose for your business will have a major impact on customer satisfaction, employee productivity and …. your bottom line.

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