Maintenance Agreements

Yes - if you choose a Platinum package. You have a guaranteed two-hour response time on emergency calls and you have priority over non-contract customers on regular service calls.
Yes, phone technology is extremely reliable. But like any other piece of advanced technological equipment, it can go down unexpectedly. A maintenance agreement acts like an insurance policy or an extended warranty and guarantees that phones will be replaced right away at no extra cost. For a fixed yearly investment, you can minimize risk to your business and ensure you’ll never be non-operational due to a phone system breakdown.
We offer four levels of maintenance agreements -- Help Desk, Silver, Gold and Platinum. If one of our plans doesn’t fit with your business, we can also create a customized agreement so you only pay for what you need. Your choice will depend on the size and type of your communication system, and the type of service you require. Give us a call @ 780.809.1786 for some local, friendly advice and a free estimate. Typically, a maintenance agreement will be a fraction of the cost of a new system. Think of it as insurance for your phones: if your system goes down, you can relax knowing it will be replaced quickly, effectively and at no extra cost to you.